FAQs
- 26341 DIMENSION DR.
LAKE FOREST, CA 92630
(949)859-8639 - 8:00 AM - 5:30 PM M-F
closed sat & sun
How do I get an estimate?
For the quickest and most accurate estimate, we recommend making an APPOINTMENT and bringing your vehicle in or simply call 949.859.8639. We also offer FREE estimates with PHOTOS taken with your smartphone.
Who pays the deductible?
That is determined by the insurance. Deductible is always collected when repairs are complete and you pick up the vehicle.
Does the insurance check come to me or the body shop?
It can come to either party depending on the timing.
Can I add additional repairs that are not related to the accident?
Of course. We will require an additional estimate but not problem.
Does your company do work for dealerships?
Yes, we do work for a number of local dealerships.
Where do I get a claim number?
Your insurance company will provide it.
If a vehicle has frame damage does it mean the vehicle is a total loss?
Not at all. It depends on the location and severity of the damage.
Can you match paint colors?
Our paint matching system uses the most advanced matching techniques to produce factory standard paint finishes.
Can I get a ride home?
Of course. We provide a courtesy shuttle.
How can I get a rental car?
We'll call the rental car company to come pick you up.
What forms of payment do you accept?
Visa, Mastercard or cash.
What if the repairs cost more than the cost of the estimate?
We will work with your insurance company to ensure all damage is repaired.
Do I have to take my car to the body shop the insurance company suggests?
Absolutely not. California state law guarantees the vehicle owner free choice in choosing a repair facility
Do I have to get 2 estimates?
Not unless you choose.
If my car is under warranty at the dealership, will repairs here be under warranty?
We are a certified repair facility for many makes of car and truck. Please see our list here.
Will parts be preordered?
Depending on the type of accident. Pre-ordering parts is valuable way to save time. Consult with our collision advisor to see your a good candidate for pre-ordering parts.
Will I receive a car wash?
Yes, every car we repair receives a complete wash. Complete details are a separate charge.
Can I wash my car after it's painted?
Yes, but we recommend not waxing you car for 30 days.
Do I need an appointment?
No, but we recommend one. Make an appointment here
What types of vehicles do you work on?
Foreign, Domestic and most standard vehicles. For a complete list click MANUFACTURERS.
Is this body shop green?
Fabricante Auto Body is an industry leader when it comes to using green technology in a body shop. For over a decade we recycle our waste, use dust extractors when sanding and incinerate any solids before they make their way down the drain or enter a landfill. We have always used environmentally friendly, solvent free, water based paint in our repairs.
We accept all insurance, and are a DRP Direct Repair Program for the following insurance providers:
As a MBZ Certified Body Shop our technicians receive advance skills and training utilizing exclusive tools and services that only a Certified Collision Center can provide. Our facility has state of the art machinery which allows zero tolerance for error. Which means your vehicle will be back to factory conditions when you pick up your keys. And of course all of our work is guaranteed for as long as you own your Mercedes Benz.
Fabricante Auto Body is a Certified state of the art Tesla repair facility. Repairs are done by Tesla factory trained Specialists and are compliant with Tesla standards of repair. As a Tesla Certified Collision Center we only use Original Tesla Parts (OEM) when getting your vehicle back to it pre-accident condition. As always, all work is guaranteed for as long as you own your Tesla.
We have invested time and effort to meet the exacting specifications set forth by Honda to be a Certified Honda Body Shop. We invest tools, equipment and in ongoing training needed to be recognized by Honda Certified.
By choosing a Honda Certified Collision Repair shop like Fabricante Auto Body, you keep your factory warranty intact. Plus, all of our repairs come with a 100% satisfaction guarantee.
Nissan Certified Collision Repair Network shops have factory trained technicians, state of the art equipment and precision tools to get your vehicle back to it's pre-accident condition. Our superior repair experience prioritizes value and safety above all else. We know how to get the job done the fast so you can be out on the road as soon as possible. Fabricante Auto Body guarantees all work with a lifetime warranty.
Fabricante Auto Body does work on all vehicle makes and models. However, when you bring your vehicle to a Certified Collision Repair Facility not only does Fabricante Auto Body provide a lifetime guarantee on all work, but because we are Certified, your Warranty stays intact despite your accident. We are a Certified Collision Center for the following:
Fabricante Auto Body is proud to have an I-CAR Gold certification. Only 10% of body shops meet this high standard. It means our technicians are trained in the proper repair techniques and procedures that contribute to the complete and safe repair of your vehicle.
In 1984, Bernie Gates' dream of opening a body shop became a reality when he and his wife Laurie opened Prestige Auto Collision in Mission Viejo. The shop consisted of 1 building on a sleepy street lined with shops servicing the car industry. They would see many businesses come and go. Prestige would weather many storms and continue to steadily grow. The business would expand, taking over the lot. Utilizing 4 buildings and over 40,000 sq. ft. of secured facilities. This would only be the beginning and the company would expand to include Prestige South and Fabricante. The business continues to employ many members of the family from grandparents to grandchildren.
The experience was very satisfying from start to finish. David began with a careful inspection of the car and then proceeded to offer an estimate of what it could cost. He checked around and within a few days ended up with a very fair price. I appreciate the extra mile he went to. Finally, the repair to the car was exceptional and it looks like new. This is great work at a great price. I will come back if I ever need a quote for a repair and work done.
- Gary W.
I love these guys! They have performed great work on multiple cars in our family, including major front end damage on a 2011 Honda Odyssey. They made it look new again. Today, I brought the same van back for an estimate on multiple minor dings and scrapes on the front right bumper. I planned to pay cash and was expecting about $500 in damages. Instead the manager brought out some cleaning solutions and paint repair stuff. He did the work himself on the spot and left me with a bottle of paint matched touch up. It looks good, which is all I wanted. He wouldn't even accept a $20 to pay for his lunch. Of course they were willing to make it look perfect in the shop, but went over and above the call of duty, giving me a freebie of only what I needed.
- Jennifer W.
Would definitely recommend this body shop over anyone else! I had to get my 2019 Toyota Corolla fixed here twice for a few minor things. Eric has handled all of my repairs and the car always comes out looking like new each time. From now on, this is the one and only body shop for me!
- Tyler U.
My dad had a little accident which damaged his MB, FAB showed up on Ameriprice/Costco's body shop list. We took the car in, Steven was friendly, knowledgable, and made everything super easy. FAB said the car would be ready on Friday. On Friday morning, we got a call from FAB and informed us the car was ready. It was like new again! Professional work and on time, what can you ask for more? We highly recommend FAB if you need any work done.
- Ken C.
When I brought in my I wan in the verge of major breakdown when my sweet C300 was in an accident and the people rhat helped me in another shop did not fix it correctly. Dave S. gave me confidence that the car will be fixed like new. I felt relieved but still anxious as he coordinated everything and liased with Mercedes to get the work done , right! He was extemely knowledgeable, helpful, and professional. I would recommend this place to anyone anyday. Thank you Dave and Fabriconte!!!!
- Fariba H.
